Frequently Asked Questions

Who is this course for?

Anyone looking to break into the payment industry or sharpen their sales skills. Whether you’re new, switching careers, or already selling merchant services, this course is designed to give you a competitive edge.

Do I need any prior experience?

Not at all. We cover everything from the ground up — from how payments work to how to close deals and handle objections. If you’re already experienced, you’ll pick up advanced insights and better ways to explain complex topics.

How long does the course take to complete?

The full course takes about 4–6 hours of focused time. It’s self-paced, so you can knock it out in a day or spread it out over a week — whatever fits your schedule.

How is the course delivered?

Everything is 100% online. You’ll get access to videos, real-world examples, quizzes, and a final exam — all through a streamlined learning platform you can access anytime.

What is the CPSP certification?

Once you complete the final exam, you’ll earn the Certified Payment Sales Professional (CPSP) credential — a signal to clients and employers that you’re trained, credible, and serious about the business.

What if I don’t pass the exam?

No problem. You can retake it as many times as you need. We want you to succeed — and we give you the knowledge to make that happen.

Is this course only for agents?

No. It’s perfect for independent agents, ISO employees, sales teams, or even ISO owners looking to train their reps. If you sell payment processing, this will make you better.

Do you cover high-risk industries like firearms, CBD, or adult?

Yes. Unlike most generic sales training, we include dedicated modules on compliance, risk management, and working with high-risk verticals — so you’re not caught off guard when a lead falls outside the “easy” categories.

Can I take this on my phone?

Yes. The course works on mobile, tablet, or desktop. Learn wherever it’s convenient for you.

What does the course cost?

Enrollment is $249, which includes full access to the course and your Certified Payment Sales Professional (CPSP) credential, valid for two years. After that, recertification is just $99 — ensuring you stay up to date with industry changes and continue to stand out.

Why is there a recertification fee?

The payments industry evolves quickly — new regulations, tools, pricing models, and technologies emerge every year. The $99 recertification keeps your certification current and ensures you stay sharp and competitive in the field.

Is there a refund policy?

If you enroll in the course but decide it’s not the right fit, we offer a 14-day refund window. However, to qualify for a refund, your course progress must remain below 1% completion. If any portion of the course has been accessed or started, the refund policy is no longer applicable.

This policy ensures we can maintain the integrity of the program while still offering a risk-free opportunity to explore the material.

If you haven’t started the course and would like a refund within 14 days of purchase, simply reach out—we’ll take care of it.

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